Maintenance - helping you to protect your investment

Any brand of elevator

Like all devices that have moving parts, routine maintenance is required to ensure safe, efficient and reliable operation. Even the best elevators with thorough routine maintenance will experience a loss of performance through natural wear and tear, requiring replacement of the worn components.

The maintenance contract should be tailored to suit each elevator, regarding its frequency of use and general operating condition.

The owner of the elevator has a responsibility to ensure the ongoing function of the elevator in the event of a breakdown. The service contract that you choose should cover all major components, to avoid any spontaneous repair or replacement bills. The best maintenance contracts become a partnership between the client and the lift company that guarantees reliable operation of the elevator by establishing a long term commitment to provide engineering support and timely replacement of worn parts as detected during routine condition inspections.

ThyssenKrupp Choice - are a range of tailored service contracts suited to the type and condition of the equipment to ensure safe and reliable operation well into the future. Our network of service branches provide local engineers that are supported by the global expertise of ThyssenKrupp Elevator. As an equipment manufacturer with product sites across the World, we can also ensure timely supply of generic replacement spare parts, keeping down time to a minimum.


Our UK service engineers also have access to International Technical Support (ITS) a centre of excellence that offers resources and spare parts for other makes of elevator equipment, helping to train our engineers by simulating common faults, then diagnosing and repairing any of them in the field, quickly and efficiently.

We offer 5 main types of elevator service contract:

Planned maintenance

Adjustments only

Comprehensive thresholds

Fully comprehensive

Custom contract (create the contract that you want)