International Technical Services

ThyssenKrupp Elevator has launched a new dedicated centre of excellence -International Technical Services (ITS). This will make a world of difference to providing technical support and the resolution of technical problems.

ITS can help you in many ways; here are the main highlights of our new service:

• Equipment Support
  Experience and dedication ensures that our ITS field technicians can provide an immediate telephone response when difficult technical queries occur.
• Diagnostic Tools
  Troubleshooting most types of controllers is made simple with the issue of diagnostic tools to our service engineers.
• Technical Publications
  Knowledge is important to our service engineers, a wealth of information about the different manufacture and types of elevators has been collected by ITS; manuals are available containing adjustment data, diagnostic and technical detail - these are kept up to date with the latest developments in technology.
• Training
  Continuous technical training at the ITS dedicated training centre and on site ensures that our engineers are competent with old and new technology and all types of elevator equipment.
• Simulators
  Controller simulators and elevator equipment including lifting machines, overspeed governors, hydraulic valves and pumps and door operators are available at the ITS centre to train technicians, troubleshoot and conduct system level testing.